Course curriculum

    1. Introduction to virtual training

      FREE PREVIEW

    2. Getting to Know You and Your Goals

    3. The Keys to a Successful Class

    1. Give Your Introduction

    2. Find Out About The Trainees

    3. Set Boundaries and Expectations

    4. Send Them to Break

    5. Bring Them Back from Break

    1. Use Hot Seat Drivers

    2. Use Targeted Directionals

    3. Ask Screen Questions

    4. Ask Expertise Questions

    5. Ask Leading Questions

    6. Ask Relevance Questions

    7. Ask Recall Questions

    8. Paraphrase Trainee Responses

    9. Agree and See if You’re Right

    10. Use Effective Tone

    1. Review/Q&A Part I

    1. Determine Who’s Attentive

    2. Ensure They Are Following Along

    3. Ensure They Are Remembering

    4. Ensure They Are Understanding

    1. Activity: Maintain Credibility and Rapport

    2. Top Five Ways to Build Credibility and Rapport

About this course

  • £24.99
  • 37 lessons
  • 9.5 hours of video content

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